Shield Online have worked very hard to put in place an efficient and reliable Free Delivery service to most of the UK (see below), the cut off time for this is 4:00pm.
| Delivery Area A (Majority of the UK) | Charge |
|---|---|
| Orders Greater than £30 | FREE |
| Orders less than £30 - Tracked Courier Delivery (1 to 3 working days) | £4.90 |
| Saturday Delivery (Order Before 4pm) | £9.95 |
| Next Working Day AM Delivery (Order Before 4pm) | £9.95 |
| Delivery Area B Standard 3 - 5 Working Days | Charge |
|---|---|
| AB31 to AB38, AB40 to AB56, EH, IV1 to 28, IV30 to 32, IV36 & 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, PO30 - PO41, KA1-KA30, LL58-78, G1-G84. Northern Ireland (BT), Isle of Man. Channel Islands (JE & GY). Republic of Ireland. | Pricing may vary, call for more information |
Please note: The map shown on the left is a visual estimate of delivery charges. For accurate information regarding shipping information please see the table above.
- The delivery cut off time is 4.00pm.
- If you choose Next Working Day Delivery after 4.00pm your order will be dispatched the next working day e.g. an order placed at 9:00pm on Tuesday will be delivered on Thursday.
- If you place an order over the weekend on a Next Working Day Delivery your order will be dispatched the Next Working Day e.g. an order placed on Saturday or Sunday will be delivered on Tuesday.
- If you choose Saturday Delivery, the delivery cut off is 3.00pm on a Friday.
Shield Online takes pride in every order we receive and will try our best to fulfil it to the best of our abilities and will assist you every step of the way with our friendly sales team. For Next Working Day Delivery ensure you complete your order before 4pm, Please note the delivery will made on the Next Business Working Day this excludes Bank Holidays!
Working Day
A working day includes Monday through to Friday but excludes Bank Holidays.
Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.
Shield Online advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 01172 020 516 and we will get this changed for you, however this may affect the speed of delivery.
International Shipping
Unfortunately, we currently do not offer international delivery. We apologise for any inconvenience caused.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number by email so you can monitor the progress of your delivery.
If you cannot locate your tracking email, please check your spam or junk folders before contacting us.
Failed Deliveries
If the courier is unable to complete delivery because nobody is available at the address, a calling card may be left and redelivery attempts may be made.
If no contact is made with the courier after multiple delivery attempts, the parcel may be returned to us and additional delivery charges could apply for re-dispatch.
We reserve the right to refuse delivery if important access restrictions have not been disclosed prior to dispatch, including narrow access routes, restricted parking, upper-floor deliveries without lift access or other conditions that could affect safe delivery of heavier EV charging equipment.
If the delivery company determines access is unsafe or unsuitable, you may be offered kerbside or ground floor delivery only. Failed delivery charges imposed by the courier may be passed on where applicable.
*Republic of Ireland postcodes are unavailable for delivery on selected products. Please contact us for further information or alternative arrangements.