Delivery Information

Shield have worked very hard to put in place an efficient and reliable Free Next Working Day Delivery service (UK Mainland Only), the cut off time for this is 4.00pm.

Delivery Type (Mainland UK)Charge
Next Day Delivery (Order Before 4pm) FREE
Saturday Delivery £9.95
Next Day AM Delivery £9.95


If you choose Saturday Delivery, you will need to order before 4pm on a Friday. If you choose Next Day Delivery after 4pm your item will be dispatched the next working day on a next day service i.e. an order placed at 9:00pm on Tuesday will be delivered on Thursday.

Once the item is dispatched from our warehouse, you will receive a tracking number via email (UK Mail), where you can view the whereabouts of your order. Shield cannot be held responsible for any delays in delivery of the item from the point of dispatching to our couriers.

If our couriers cannot deliver the item because nobody is at home to receive the order, they will leave a card, and attempt delivery on another two occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 5 working days, they will return the package to us. This may result in extra shipping costs being incurred for redelivery.

Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

Our Non-Mainland UK shipping costs are shown below.

Delivery Type (Non-Mainland UK)Charge
Scottish Highlands & Scottish Islands - Standard Delivery (3 - 5 Working Days) £14.95
Isles of Scilly - Standard Delivery (3 - 5 Working Days) £14.95
Channel Islands - Standard Delivery (3 - 5 Working Days) £14.95
Isle of Wight - Standard Delivery (3 - 5 Working Days) £14.95
Isle of Man - Standard Delivery (3 - 5 Working Days) £14.95
Northern Ireland - Standard Delivery (3 - 5 Working Days) £14.95

Shield advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 0117 330 2277 and we will get this changed for you, however this may affect the speed of delivery.

We cannot take overseas orders through our website. To enquire whether we can ship to your country, call our expert customer service team on 0117 330 2277.